Our Services

Spanning market research to CX and UX research, we specialize in custom solutions that integrate seamlessly with your business goals and needs.

Our Services

Spanning market research and user experience research across industries, we specialize in custom solutions that integrate seamlessly with your business goals and needs.

Discover strategic insights through tailored, multidisciplinary research

Research Services

Explore our Range of Methods and Approaches in our Research Toolbox

  • Qualitative Research – Focus Groups, IDIs, Online Communities
  • Quantitative Research – Surveys, A&U Studies, Need Assessments
  • Ethnographic & Behavioral Research – Digital Ethnographies, Diary Studies, Path to Purchase & Shop-Alongs
  • Customer Experience (CX) Research –  Voice of the Customer, Journey Mapping, Experience Gap Analysis, Personas 
  • User Experience (UX) Research – Usability  & Digital Experience Testing, Interaction Flows, Information Architecture, Prototype Development
  • Market Intelligence – Competitive Landscape, Social Media Listening
  • Generative Research – Ideation & Co-Creation Workshops
  • Evaluative Research – A/B Testing, Ad & Messaging Testing, Package Testing

 

Let's discuss your research needs
Discover strategic insights through tailored, multidisciplinary research

Business Needs

Identify the Right Approach based on your Business Needs

  • Understanding Your Customers (CX)  – Customer Satisfaction, Voice of the Customer, Customer Panels & Communities, Brand Perception, Empathy Mapping, Personas
  • Exploring Market Opportunities – Competitive Landscape, Social Media Listening, Positioning Research
  • Optimizing User Experience (UX) – Usability & Digital Experience Testing, User Research, Journey Mapping, Experience Gap Analysis, Experience Design Research
  • Developing & Testing Products – Concept Testing, Prototype Testing, Package Testing
  • Validating Strategies & Messaging – A/B Testing, Ad & Messaging Testing
  • Optimizing Research Capabilities – Research Operations Consulting, Private Coaching, Team Training, Moderation & Facilitation Expertise
  • Expert-Led Research Facilitation – Third-Party Moderation for Focus Groups, Workshops, Internal Team Discussions, & Stakeholder Sessions

 

See how we've helped clients
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Industries | Audiences

Industries we work with...

  • Technology & Digital Platforms  
  • Media & Entertainment 
  • Education & Learning  
  • Healthcare & Wellness  
  • D2C: Retail, CPG, E-Commerce  
  • B2B & Professional Services  

People we work with...

  • Executive & Decision-Makers
  • Marketing & Product Teams  
  • Design & UX Experts  
  • Strategy & Insights Leaders  
  • Sales & Business Development Specialist  

Not Sure Where to Start?

Let’s Find the Right Approach Together! Schedule your free consultation today.