Projective Techniques: Unlocking Richer Insights in Qualitative Research

October 2025 A timeless truth in qualitative research is that what people say they do or think isn’t necessarily the reality (or at least the whole story).   Whether you’re exploring brand perceptions, untangling emotional drivers behind behaviors, or trying to tap into unmet customer needs, projective techniques help researchers uncover richer, more emotionally resonant…

Read More

Decoding Gen Z:  Insights and Strategies for Gen Z-Centric Marketing & Research

Decoding Gen Z: Insights and Strategies for Gen Z-Centric Marketing & Research

Often, I’m asked how businesses can better understand and connect with their customers, particularly the blossoming and influential Gen Z. In this blog post, I’ll share insights from recent research and trends, focusing on how businesses can ensure their marketing and CX/UX strategies align across generations. Let’s Start with Broad Strokes Across Generations When considering…

Read More